Privacy Policy

Last Updated September 2024

1. Agreement to Terms 

1.1 These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (you), and The Green Estate Community Interest Company (The Green Estate), located at 389 Manor Lane, Sheffield, South Yorkshire, S2 1UL United Kingdom (we, us), concerning your access to and use of The Green Estate’s (https://www.greenestate.org.uk) website as well as any related applications (the Site). 

The Site provides the following services: parks, landscapes consultancy, grounds maintenance, green waste recycling, specialist soils, heritage and venue hire alongside advice and information on greenspace management. You agree that by accessing the site and/or services, you have read, understood, and agree to be bound by these Terms and Conditions. 

If you do not agree with these Terms and Conditions, you are prohibited from using the site and services and must discontinue use immediately. We recommend that you print a copy of these Terms and Conditions for future reference. 

1.2 The supplemental policies set out in Section 1.6 below, as well as any supplemental terms and conditions or documents that may be posted on the site from time to time, are expressly incorporated by reference. 

1.3 We may make changes to these Terms and Conditions at any time. The updated version of these Terms and Conditions will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. You are responsible for reviewing these Terms and Conditions to stay informed of updates. Your continued use of the Site represents that you have accepted such changes. 

1.4  We may update or change the site from time to time to reflect changes to our products, our users’ needs and/or our business priorities. 

1.5 Our site is directed to people residing in the United Kingdom. The information provided on the site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. 

1.6 Additional policies which also apply to your use of the site include: 

  • our Privacy Notice http://www.greenestate.org.uk/privacy-policy-2, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the site, you consent to such processing, and you warrant that all data provided by you is accurate. 

2. Acceptable Use 

2.1 You may not access or use the site for any purpose other than that for which we make the site and our services available. The site may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us 

2.2 As a user of this site, you agree not to: 

  • Systematically retrieve data or other content from the site to a database or directory without written permission from us 
  • Make any unauthorised use of the site, including collecting usernames and/or email addresses of users to send unsolicited email or creating user accounts under false pretences 
  • Use the site to advertise or sell goods and services 
  • Circumvent, disable, or otherwise interfere with security-related features of the site, including features that prevent or restrict the use or copying of any content or enforce limitations on the use 
  • Trick defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords 
  • Make improper use of our support services, or submit false reports of abuse or misconduct 
  • Engage in any automated use of the system, such as using scripts to send comments or messages. or using any data mining, robots or similar data gathering and extraction tools 
  • Interfere with, disrupt, or create an undue burden on the Site or the networks and services connected to the Site 
  • Attempt to impersonate another user or person, or use the username of another user 
  • Use the Site or our content as part of any effort to compete with us or to create a revenue generating endeavour or commercial enterprise 
  • Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site 
  • Attempt to access any portions of the Site that you are restricted from accessing 
  • Harass. annoy, intimidate, or threaten any of our employees, agents, or other users 
  • Delete the copyright or other proprietary rights notice from any of the content 
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Site, or any material that acts as a passive or active information collection or transmission mechanism 
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site 
  • Use the Site in a manner inconsistent with any applicable laws or regulations 
  • Falsely implying a relationship with us or another company with whom you do not have a relationship 

3. The information you provide to us 

3.1 You represent and warrant that: (a) all registration information you submit will be true, accurate, current, and complete and relate to you not a third party; (b) you will maintain the accuracy of such information and promptly update such information as necessary; (c) you will keep your password confidential and will be responsible for all use of your password and account; (d) you have the legal capacity and you agree to comply with these Terms and Conditions; and (e) you are not a minor in the jurisdiction in which you reside, or if a minor you have received parental permission to use the Site. 

If you know or suspect that anyone other than you knows your user information (such as an identification code or user name} and/or password you must promptly notify us at [email protected]. 

3.2 If you provide any information that is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account. We may remove or change a user name you select if we determine that such user name is inappropriate 

4. The content you provide to us 

4.1 There may be opportunities for you to post content to the Site or send feedback to us (User Content). You understand and agree that your User Content may be viewed by other users on the site, and that they may be able to see who has posted that User Content 

4.2 You further agree that we can use your User Content for any other purposes whatsoever in perpetuity without payment to you and combine your User Content with other content for use within the Site and otherwise. We do not have to attribute your User Content to you 

4.3 You warrant that any User Content does comply with our Acceptable Use Policy, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer due to your warranty breach. 

4.4 We have the right to remove any User Content you put on the Site if, in our opinion, such User Content does not comply with the Acceptable Use Policy. 

4.5 We are not responsible and accept no liability for any User Content including any such content that contains incorrect information is defamatory or loss of User Content. We accept no obligation to screen, edit or monitor any User Content but we reserve the right to remove, screen and/or edit any User Content without notice and at any time. User Content has not been verified or approved by us and the views expressed by other users on the Site do not represent our views or values 

4.6 If you wish to complain about User Content uploaded by other users, please contact us at [email protected] or use the takedown or report button. 

5. Our content 

5.1 Unless otherwise indicated, the Site and Services including source code, databases, functionality, software, website designs, audio, video, Text, Photographs, and graphics on the Site (Our Content) are owned or licensed to us and are protected by copyright and trademark laws. 

5. 2 Except as expressly provided in these Terms and Conditions, no part of the Site, Services, or our Content may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission 

5.3 Provided that you are eligible to use the Site you are granted a limited license to access and use the Site and our Content and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal non-commercial use. 

5.4 You shall not (a) try to gain unauthorised access to the site or any networks, servers or computer systems connected to the site and/or (b) make for any purpose including error correction, any modifications, adaption, additions or enhancements to the Site or our Content, including the modification of the paper or digital copies you may have downloaded. 

5.5 We shall (a) prepare the Site and Our Content with reasonable skill and care, and (b) use industry standard virus detection software to try to block the uploading of content to the Site that contains viruses. 

5.6 Although we make reasonable efforts to update the information on our site we make no representations. warranties or guarantees, whether express or implied, that our Content is accurate, complete or up to date. 

6. Site Management  

6.1 We reserve the right at our sole discretion, to (1) monitor the Site for breaches of these Terms and Conditions; (2) take appropriate legal action against anyone in breach of applicable laws or these Terms and Condition’s (3) refuse, restrict access to or availability of, or disable (to the extent technologically feasible) any of your Contributions; (4) remove from the Site or otherwise disable all files and content that are excessive in size or are in any way a burden to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and Services. 

6.2 We do not guarantee that the Site will be secure or free from bugs or viruses. 

6.3 You are responsible for configuring your information technology, computer programs and platform to access the Site and you should use your own virus protection software. 

7. Modifications to and availability of the Site 

7.1 We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. 

7.2 We cannot guarantee the Site and services will be available at all times. We may experience hardware, ransomware or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or Services during any downtime discontinuance of the Site or Services. We are not obliged to maintain and support the Site or Services or to supply any corrections, updates, or releases. 

7.3 There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Services, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information at any time, without prior notice. 

8. Disclaimer/Limitation of Liability 

8.1 The Site and Services are provided on an as-is and as-available basis. You agree that your use of the Site and/or Services will be at your sole risk except as expressly set out in these Terms and Conditions, all warranties, terms, conditions and undertakings , express or implied (including by statute, custom or usage, a course of dealing, or common law) in connection with the Site and Services and your use thereof including, without limitation, the implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement are excluded to the fullest extent permitted by applicable law. 

We make no warranties or representations about the accuracy or completeness of the Site’s content are not liable for any (1) errors or omissions in content: (2) any unauthorised access to or use of our servers and/or any and all personal information and/or financial Information stored on our server; (3) any interruption or cessation of transmission to or from the site or services; and/or (4) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party. We will not be responsible for any delay or failure to comply with our obligations under these Terms and Conditions if such delay or failure is caused by an event beyond our reasonable control. 

8.2 Our responsibility for loss or damage suffered by you whether you are a consumer or a business user: 

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. 
  • If we fail to comply with these Terms and Conditions, we will be responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms and Conditions, but we would not be responsible for any loss or damage that were not foreseeable at the time you started using the Site/Services. 

Notwithstanding anything to the contrary contained in the Disclaimer/Limitation of Liability section, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to a total aggregate amount equal to the amount paid, if any, by you to us for the Services/Site during the six (6) month period prior to any cause of action arising. 

If you are a business user: 

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: 

  • use of, or inability to use our Site/Services; or 
  • use of or reliance on any content displayed on our Site. 

In particular, we will not be liable for: 

  • loss of profits, sales, business, or revenue; 
  • business interruption; 
  • loss of anticipated savings; 
  • loss of business opportunity, goodwill or reputation; or 
  • any indirect or consequential loss or damage. 

If you are a consumer user: 

  • Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. 
  • you have legal rights in relation to goods that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms and Conditions will affect these legal rights. 

9. Term and Termination

Thank you for choosing to be part of our community at The Green Estate we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at [email protected]. 

When you visit our website https://www.greenestate.org.uk and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services. 

This privacy policy applies to all information collected through our website (such as https://www.greenestate.org.uk) and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the” Sites”). 

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us. 

TABLE OF CONTENTS 

  1. WHAT INFORMATION DO WE COLLECT? 
  1. HOW DO WE USE YOUR INFORMATION? 
  1. WILL YOUR INFORMATION BE SHARED WITH ANYONE? 
  1. WHO WILL YOUR INFORMATION BE SHARED WITH? 
  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? 
  1. HOW LONG DO WE KEEP YOUR INFORMATION? 
  1. HOW DO WE KEEP YOUR INFORMATION SAFE? 
  1. DO WE COLLECT INFORMATION FROM MINORS? 
  1. WHAT ARE YOUR PRIVACY RIGHTS? 
  1. CONTROLS FOR DO-NOT-TRACK FEATURES 
  1. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? 
  1. DO WE MAKE UPDATES TO THIS POLICY? 
  1. HOW CAN YOU CONTACT US ABOUT THIS POLICY? 

1. WHAT INFORMATION DO WE COLLECT? 

Personal information you disclose to us 

We collect personal information that you provide to us such as name, address, contact information passwords and security data, and payment information 

We collect personal information that you voluntarily provide to us when registering at the site, expressing an interest in obtaining information about use our products and services, when participating in activities on the sites or otherwise contacting us. 

The personal information that we collect depends on the context of your interactions with us and the site, the choices you make and the products and features you use. The personal information we collect can include the following: 

  • Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data. 
  • Credentials. We collect passwords, password hints, and similar security information used for authentication and account access. 
  • Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions. 
  • Order details. We record your orders and store these in correspondence with your Name and Contact Data, if you make a purchase with us. 

All personal information that you provide to us must be true. complete and accurate. and you must notify us of any changes to such personal information. 

Information automatically collected 

In short, some information – such as IP address and/or browser and device characteristics is collected automatically when you visit our Sites. 

We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information as to how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes. 

Like many other sites, we also collect information through cookies and similar technologies. 

Information collected from other sources 

In short we may collect limited data from public databases, marketing partners, and other outside sources. 

We may obtain information about you from other sources such as public databases joint marketing partners as well as from other third parties. Examples of the information we receive from other sources include-: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links) 

2. HOW DO WE USE YOUR INFORMATION? 

We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, complying with our legal obligations, and/or your consent. 

We use personal information collected via our sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below. 

We use the information we collect or receive: 

  • To facilitate account creation and login process. If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and login process. 
  • To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS” below). 
  • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies. 
  • Fulfil and manage your orders. We may use your information to fulfil and manage your orders. payments, returns, and exchanges made through the sites 
  • To post testimonials. We post testimonials on our sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update or delete your testimonial, please contact us at [email protected] and be sure to include your name, testimonial location, and contact information. We may occasionally use testimonials without a name or other identifiable information, in which case consent will not be sought. 
  • Deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. 
  • Request Feedback. We may use your information to request feedback and contact you about your use of our sites. 
  • To enforce our terms, conditions and policies. 
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal requests, we may need to inspect the data we hold to determine how to respond. 
  • For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our sites, products, services. marketing and your experience 

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE? 

We only share information with your consent, to comply with Laws, to protect your rights, or to fulfil business obligations.  

We may process or share data based on the following legal basis: 

  • Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose. 
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests. 
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract. 
  • Legal obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements) 
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. 

More specifically, we may need to process your data or share your personal information in the following situations: 

  • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers. contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the sites, which will enable them to collect data about how you interact with the sites over time. This information may be used to, among another things, analyse and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. 
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 
  • Business Partners. We may share your information with our business partners to offer you certain products, services or promotions. 

4. WHO WILL YOUR INFORMATION BE SHARED WITH? 

We only share information with the following third parties. 

We only share and disclose your information h the following third parties. We have categorised each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us. 

Advertising, direct marketing, and Lead Generation 

HubSpot, Google AdSense, Bing Ads, Typeform 

Invoice and Billing 

Netsuite and PayPal 

Ticketing Platforms 

DigiTickets 

Retargeting Platforms 

Facebook Remarketing and Google Ads Remarketing 

Social Media Sharing and Advertising 

Facebook advertising, Photoslurp 

Web and Mobile Analytics 

Google Analytics 

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? 

We may use cookies and other tracking technologies to collect and store your Information 

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy. 

6. HOW LONG DO WE KEEP YOUR INFORMATION? 

We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law. 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).   No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us. 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

7. HOW DO WE KEEP YOUR INFORMATION SAFE? 

 We aim to protect your personal information through a system of organisational and technical security measures. 

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our sites is at your own risk. You should only access the services within a secure environment. 

8. DO WE COLLECT INFORMATION FROM MINORS? 

We do not knowingly collect data from, or market to, children under 13 years of age. 

We do not knowingly solicit data from marketing to children under 13 years of age. By using the sites, you represent that you are at least 13 or that you are the parent or guardian of such minor and consent to such minor dependent’s use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records If you become aware of any data we have collected from children under age 13, please contact us at [email protected]. 

9. WHAT ARE YOUR PRIVACY RIGHTS? 

In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. 

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws. 

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. 

However, this will not affect the lawfulness of the processing before its withdrawal. 

 If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. 

Account Information 

If you would at any time like to review or change the information in your account or terminate your account, you can: 

  •  Log into your account settings and update your user account 
  • Contact us using the contact information provided. 

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigation, enforce our Terms of Use and/or comply with legal requirements. 

Cookies and similar technologies 

Most Web browsers are set to accept cookies by default.  If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our sites. 

Optting out of email marketing 

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below You will then be removed from the marketing email list, however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt -out, you may: 

  • Access your account settings and update preferences. 
  • Contact us using the contact information provided 

10. CONTROLS FOR DO-NOT-TRACK FEATURES 

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. 

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? 

Yes, if you are resident of California, you are granted specific rights regarding access to your personal information. 

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. 

If you are under 18 years of age, reside in California, and have a registered account with the Sites, you have the right to request removal of unwanted data that you publicly post on the Sites. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Sites, but please be aware that the data may not be completely or comprehensively removed from our systems. 

12. DO WE MAKE UPDATES TO THIS POLICY? 

Yes, we will update this policy as necessary to stay compliant with relevant laws 

We may update this privacy policy from time to time. The updated version will be indicated by an updated revised date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information. 

13. HOW CAN YOU CONTACT US ABOUT THIS POLICY? 

If you have questions or comments about this policy, you may contact us by email at [email protected] or [email protected] to speak to our Data Protection Officer, or by post to:  

The Green Estate Community Interest Company

Manor Oaks Farmhouse

389 Manor Lane 

Sheffield, South Yorkshire 

S2 1UL United Kingdom 

We are regulated by the Information Commissioner’s Office. You can also contact them for advice and support.